Now, more than ever people are turning to search engines and company websites for answers. So, what does this really mean? It means that customer service is no longer about answering the phone or being at your desk all day waiting for emails to drop in your...
If you’re considering building a new ecommerce store then you have a question to ask yourself prior to starting. Ask yourself: “Do I actually need an online store, or could I sell through platforms that have already been developed such as eBay or Amazon?”....
The number of people using the internet has increased massively over the last twelve months. Mainly from people working from home and using it more for business and leisure whilst lockdown measures are in place. In fact, one recent report from Nielsen...
Looking through a recent survey on what sources of information people trust the most, some interesting facts can be found. Only one third (33%) of people trust advertising. Nearly 8 out of 10 trust information given by friends, contacts and colleagues. Only 44%...
With many business sectors still closed and some slowly reopening, things have never been more challenging. Added to this, there remains a reluctance from the public to venture out and keep spending. With many new people realising that online shopping is easy, secure,...
